Home Cancellation & Modification Policy

Cancellation & Modification Policy

- If you change your mind about your purchase, please send us an email to contact@pamaheart.com, provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.

- Your order is only eligible to be canceled and modified within the first 2 hours after placing the order. After that time, the order is locked for processing and can no longer be canceled or modified.

- Please be informed that:

    • We are not guaranteed to deliver your order in a timely manner if your order needs design modification as it will take us much longer to modify your design as your request.
    • Personalized orders will be locked for processing right after the order is complete so it is impossible to make any adjustments (including shipping details). Please double-check all details before you check out.

NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.