Cancellation & Modification Policy
- If you change your mind about your purchase, please send us an email to firstname.lastname@example.org, provide your order number and the modification you would like to make. We’ll confirm once the modification or cancellation has been made.
- Your order is only eligible to be canceled and modified within the first 2 hours after placing the order. After that time, the order is locked for processing and can no longer be canceled or modified.
- Please be informed that:
- We are not guaranteed to deliver your order in a timely manner if your order needs design modification as it will take us much longer to modify your design as your request.
- Personalized orders will be locked for processing right after the order is complete so it is impossible to make any adjustments (including shipping details). Please double-check all details before you check out.
NOTE: Please keep in mind that purchasing means accepting all the terms mentioned above.